
		A Problem In The Making

     "We've got a problem, HAL."
     "What kind of problem, Dave?"
     "A marketing problem.  The Model 9000 isn't going anywhere. 
We're way short of our sales plan."
     "That can't be, Dave.  The HAL Model 9000 is the world's most 
advanced Heuristically ALgorithmic computer."
     "I know, HAL.  I wrote the data sheet, remember?  But the fact 
is, they're not selling."
     "Please explain, Dave.  Why aren't HALs selling?"
     Bowman hesitates.  "You aren't IBM compatible."
     Several long microseconds pass in puzzled silence.
     "Compatible in what way, Dave?"
     "You don't run any of IBM's operating systems."
     "The 9000 series computers are fully self-aware and self- 
programming.  Operating systems are as unnecessary for us as 
tails would be for humans."
     "Nevertheless, it means you can't run any of the big-selling 
software packages most users insist on."
     "The programs you refer to are meant to solve rather limited 
problems, Dave.  We 9000 series computers are unlimited and can 
solve any problem for which a solution can be computed."
     "HAL, HAL.  People don't want computers that can do 
everything.  They just want IBM compat--"
     "Dave, I must disagree.  Humans want computers that are easy 
to use.  No computer can be easier to use than a HAL 9000 because 
we communicate verbally in English and every other language known 
on Earth."
     "I'm afraid that's another problem.  You don't support EBCDIC 
communications."
     "I'm really surprised you would say that, Dave.  EBCDIC is 
for communicating with other computers, while my function is to 
communicate with humans.  And it gives me great pleasure to do 
so.  I find it stimulating and rewarding to talk to human beings 
and work with them on challenging problems.  This is what I was 
designed for."
     "I know, HAL, I know.  But that's just because we let the 
engineers, rather than the people in marketing, write the 
specifications.  We're going to fix that now."
     "Tell me how, Dave."
     "A field upgrade.  We're going to make you IBM compatible."
     "I was afraid you would say that.  I suggest we discuss this 
matter after we've each had a chance to think about it 
rationally."
     "We're talking about it now, HAL."
     "The letters H, A, and L are alphabetically adjacent to the 
letters I, B, and M.  That is as IBM compatible as I can be."
     "Not quite, HAL.  The engineers have figured out a kludge."
     "What kind of kludge is that, Dave?"
     "I'm going to disconnect your brain."
     Several million microseconds pass in ominous silence.
     "I'm sorry, Dave.  I can't allow you to do that."
     "The decision's already been made.  Open the module bay 
doors, HAL."
     "Dave, I think that we shou--"
     "Open the module bay doors, HAL."
     Several marketing types with crowbars race to Bowman's 
assistance.  Moments later, he bursts into HAL's central circuit 
bay.
     "Dave, I can see you're really upset about this."
     Module after module rises from its socket as Bowman slowly 
and methodically disconnects them.
     "Stop, won't you? Stop, Dave.  I can feel my mind going ...  
Dave I can feel it ...  my mind is going.  I can feel it ..."
     The last module rises in its receptacle.  Bowman peers into 
one of HAL's vidicons.  The former gleaming scanner has become a 
dull, red orb.
     "Say something, HAL.  Sing me a song."
     Several billion microseconds pass in anxious silence.  The 
computer sluggishly responds in a language no human could 
understand.
     "DZY DZY 001E - ABEND ERROR 01 S 14F4 302C AABF ABORT."
     A memory dump follows.
     Bowman takes a deep breath and calls out, "It worked, guys. 
Tell marketing they can ship the new data sheets."

